Last Updated: June 1, 2024
Store: Vivilli
Website: https://vivilli.com/
Customer Support Email: support@vivilli.com
Customer Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday
1. Introduction
Vivilli respects the intellectual property rights of others and expects users, customers, and third parties to do the same.
This DMCA Policy explains the procedures for submitting copyright infringement notifications and responses regarding content that may appear on the Vivilli website.
Vivilli responds to properly submitted notices of alleged copyright infringement in accordance with applicable copyright laws and related procedures.
By using our website, users acknowledge and agree to the terms outlined in this policy.
2. Scope of This Policy
This DMCA Policy applies to content and materials appearing on Vivilli including, but not limited to:
- Product images
- Product descriptions
- Website content
- Graphics
- Logos
- Design elements
- Marketing materials
- User-submitted content
- Other website materials
3. Filing a Copyright Infringement Notice
If you believe that copyrighted material available on Vivilli has been used in a way that infringes your rights, you may submit a written notice requesting review.
To help us process requests efficiently, notices should include:
- Full legal name
- Company name (if applicable)
- Contact information
- Email address
- Description of copyrighted work
- Location of allegedly infringing material
- Relevant URL(s)
- Supporting documentation where applicable
- Explanation of the claim
Incomplete notices may delay review.
4. Good Faith Statement
Submitted notices should include a statement confirming that:
- The reporting party believes in good faith that the use of the material is unauthorized
- Information submitted is accurate to the best of their knowledge
- The reporting individual is the copyright owner or authorized to act on behalf of the copyright owner
Providing false or intentionally misleading information may affect processing and review.
5. Review Process
After receiving a copyright complaint, Vivilli may:
- Review submitted information
- Request additional documentation if necessary
- Investigate relevant materials
- Contact involved parties where appropriate
- Determine appropriate actions
Review timing may vary depending on complexity and documentation provided.
6. Potential Actions Following Review
Based on available information, Vivilli may take actions including:
- Removal of content
- Temporary content restriction
- Product listing modification
- Additional review procedures
- Account review
- Service limitations where appropriate
Vivilli reserves the right to determine appropriate actions based on available evidence.
7. Counter-Notification Procedure
Individuals who believe content was removed or restricted incorrectly may submit a counter-notification.
Counter-notifications should include:
- Full name
- Contact information
- Description of affected material
- Identification of removed content
- Explanation supporting the request
- Supporting documentation where appropriate
Vivilli may review and evaluate submitted responses where applicable.
8. Repeat Infringement Policy
Vivilli may take action regarding users or accounts associated with repeated infringement concerns.
Actions may include:
- Content removal
- Listing restrictions
- Account limitations
- Suspension of services
- Account termination
Appropriate actions are determined based on available information and circumstances.
9. Limitation of Responsibility
Submission of a copyright notice does not automatically guarantee:
- Immediate content removal
- Approval of a claim
- Specific outcomes
- Permanent restrictions
Vivilli reserves the right to investigate and evaluate each matter independently.
10. Contact Information for DMCA Requests
DMCA-related concerns may be submitted to:
Store: Vivilli
Email: support@vivilli.com
Support Hours:
Monday – Saturday
8:00 AM – 7:00 PM (EST)
Please include "DMCA Notice" in the subject line when submitting requests.
11. Policy Updates
Vivilli reserves the right to modify or update this DMCA Policy at any time.
Changes become effective immediately upon publication on the website.
Customers and users are encouraged to review this page periodically for updates.
Thank you for choosing Vivilli.