Last Updated: June 1, 2024

Store: Vivilli
Website: https://vivilli.com/
Customer Support Email: support@vivilli.com
Customer Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

1. Introduction

Vivilli values transparency regarding how information is collected and used during your experience on our website. This Cookie Policy explains what cookies are, how they are used, the types of cookies we may use, and the choices available to users regarding cookie preferences.

This Cookie Policy applies to visitors, customers, and users who access or use the Vivilli website and related services.

By continuing to use our website, you acknowledge the practices described in this Cookie Policy.

2. What Are Cookies?

Cookies are small text files that are stored on a device when a website is visited.

Cookies help websites remember information and improve website functionality and user experience.

Cookies may be used for purposes such as:

• Remembering user preferences
• Supporting website functionality
• Improving website performance
• Understanding website usage
• Enhancing browsing experiences
• Assisting with security measures

Cookies generally do not damage devices and cannot independently access unrelated information stored on a user's device.

3. How Vivilli Uses Cookies

Vivilli may use cookies and related technologies for operational and business purposes including:

• Maintaining website functionality
• Saving customer preferences
• Supporting account access
• Improving user experience
• Understanding customer interactions
• Monitoring website performance
• Providing security protections
• Preventing fraud
• Supporting shopping cart functionality
• Assisting customer service operations

4. Types of Cookies We May Use

The website may use different categories of cookies depending on operational requirements.

Certain cookies may remain active only during browsing sessions, while others may remain stored for longer periods.

5. Session Cookies and Persistent Cookies

Vivilli may use different cookie durations.

Session Cookies

Session cookies:

• Operate during active browsing sessions
• Usually expire after a browser is closed
• Support temporary website functions

Persistent Cookies

Persistent cookies:

• Remain stored for a longer period
• Help remember settings and preferences
• Improve future website visits

Cookie duration may vary depending on operational needs.

6. Third-Party Cookies

Vivilli may use services provided by trusted third parties that may place cookies or similar technologies on user devices.

Third-party services may include:

• Analytics providers
• Payment providers
• Website functionality providers
• Advertising-related services
• Security service providers

These third parties may maintain independent privacy and cookie practices.

Vivilli does not directly control third-party policies or practices.

7. Analytics and Website Performance

Cookies may be used to understand general website activity and improve performance.

Examples of information that may be collected include:

• Pages visited
• Navigation patterns
• Device type
• Browser type
• Session duration
• General interaction activity

This information may help Vivilli improve website operation and customer experience.

8. Shopping and Functional Features

Cookies may assist with shopping and website functions including:

• Remembering cart activity
• Retaining browsing preferences
• Supporting checkout processes
• Saving account settings
• Improving navigation functionality

Disabling certain cookies may affect these features.

9. Managing Cookie Preferences

Users may manage cookie preferences through browser settings.

Common options may include:

• Accepting cookies
• Blocking cookies
• Deleting stored cookies
• Receiving cookie notifications
• Restricting specific cookie types

Browser settings differ depending on the browser or device being used.

Users should review browser documentation for specific instructions.

10. Effects of Disabling Cookies

Users who choose to disable cookies may experience limitations while using the website.

Examples may include:

• Reduced functionality
• Interrupted login features
• Shopping cart issues
• Limited personalization
• Certain services becoming unavailable

Website performance and customer experience may therefore be affected.

11. Data Protection and Privacy

Information collected through cookies may be handled according to the practices described in our Privacy Policy.

Customers are encouraged to review our Privacy Policy for additional information regarding:

• Information collection
• Information usage
• Information storage
• Data protection practices

12. Changes to This Cookie Policy

Vivilli reserves the right to modify or update this Cookie Policy at any time.

Changes become effective immediately after publication on our website.

Customers are encouraged to review this page periodically for updates.

13. Contact Information

If you have questions regarding this Cookie Policy or cookie-related concerns, please contact:

Store: Vivilli

Email: support@vivilli.com

Support Hours:
Monday – Saturday
8:00 AM – 7:00 PM (EST)

Thank you for choosing Vivilli.